Frequently Asked Questions
Everything you need to know about your Burbank Sportscards order
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping varies based on the destination and selected carrier.
How are the sports cards packaged to ensure they arrive safely?
We take pride in our secure packaging. All cards are placed in protective sleeves and top-loaders, then secured between rigid cardboard mailers or bubble mailers to prevent any bending or damage during transit.
What is your return policy for graded and ungraded cards?
Due to the volatile nature of the sports card market, all sales are final. However, if an item is damaged during shipping or does not match the listing description, please contact us within 48 hours of delivery for a resolution.
Do you offer combined shipping for multiple purchases?
Yes, we automatically offer combined shipping discounts when you add multiple items to your cart. This allows you to save on shipping costs when building your collection.
Are the photos on the website of the actual card I will receive?
For high-value and unique vintage cards, we provide high-resolution scans of the actual item. For modern base cards or high-volume inventory, we may use a stock image representing the specific card and condition described.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.